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Scholar Dossier

Refund Policy

Our kits are digital files delivered immediately after payment, and you ask for immediate access before you pay. For that reason we do not offer refunds for a change of mind once the download link has been sent.

We always refund in full when:

  • a file is damaged or does not open and we cannot send you a working copy within 7 days of your message;
  • you were charged but never received a download link and we cannot fix it;
  • you were charged twice for the same order;
  • you bought the same kit twice, or bought a kit and then, within 14 days, a bundle that contains it (we refund the duplicate kit);
  • your order came from the European Union or the European Economic Area, where we do not sell.

How to ask: email contact@scholardossier.com with your order reference. Refunds go back to the original payment method through Stripe.

Our payment provider, Link, also offers buyer support and may grant refunds under its own policy. This policy does not limit any right you have under the mandatory law of your country.